Employee Self-Service Portal:
HR at Your Employees' Fingertips
Your employees shouldn't chase HR for payslips. Give them a mobile portal that answers routine HR queries, reduces follow-ups, and keeps payroll documents easy to access.
Powering HR for Bangalore's Fastest-Growing Companies
Everything employees need, without a single HR email
Eight self-service modules. Employees resolve their own queries. HR focuses on work that actually matters.
Payslip Access
View and download payslips from the portal. Available in English and Kannada, reducing repeated "please send my payslip" emails to HR.
Leave Application
Apply, track and approve, all on the app. Leave balance always visible. One-tap manager approval with push notification to both parties.
Attendance Regularization
Missed a punch? Raise a regularization request from the app. Manager approves in one tap. No paperwork, no HR middleman needed.
Tax Declaration
Submit 80C/80D investment declarations online. Upload proof documents. Auto TDS recalculation. No Excel forms, no physical submission.
HR Helpdesk
Raise tickets for payroll queries, document requests, or policy questions. Track resolution status and use the knowledge base for common questions.
Company Directory
Search colleagues by name or department. View org chart and reporting lines. Essential for new joiners navigating a 200+ person office in Whitefield.
Document Access
HR policies, employee handbook, holiday calendar, offer letter, Form 16, tax computation sheets, all in one place, accessible anytime from mobile.
Reimbursement Claims
Submit expense claims with photo receipts from phone. Track approval status in real time. Approved amounts auto-merged into next salary run.
Up and running in 3 steps, no IT involvement needed
Employees are live in minutes. HR saves hours every day from day one.
Login
Employee downloads the app or opens the web portal. OTP login or company SSO, verified in seconds. No password to remember, no IT setup required on the employee's device.
OTP or SSOAccess Everything
Payslips, leave balances, attendance records, tax declarations, company documents, all visible on the dashboard the moment they log in. No HR email needed. No waiting.
Instant accessSelf-Resolve or Raise Ticket
Common queries can be resolved from the dashboard. For edge cases like salary questions, document requests, or policy clarification, employees can raise a ticket, track it, and get notified on resolution.
Self-service firstYour Entire HR Department, In Your Pocket
Bangalore employees are always on the move. Whether they're commuting on the Purple Line metro or working from a Whitefield co-working space, the ESS app puts every HR function at their fingertips, 24/7. No internet connection required for cached data.
- Mark attendance with GPS from anywhere: office, client site, or work-from-home
- Apply leave while stuck in Silk Board traffic. Manager gets notified instantly.
- View payslip on salary day the moment it's processed. Push notification included.
- Raise HR tickets and track resolution status. No more following up by phone.
- Get push notifications for leave approvals, salary credits, and company announcements
What Changes When Employees Are Empowered
HR teams in Bangalore spend a large share of time answering repetitive employee queries. The ESS portal helps reduce that workload.
| Without ESS Portal | With factoHR Bangalore ESS |
|---|---|
| HR answers 50+ routine queries every day: payslips, leave balances, policy documents | Common queries self-served by employees directly in the portal, reducing repeated HR follow-ups |
| Payslips emailed manually every month, Form 16 distributed by hand during tax season | Instant download: payslips, Form 16, offer letters, and relieving letters in one secure portal |
| HR buried in admin: leave approvals, attendance corrections, IT declarations eating the entire day | HR focuses on strategy: talent, culture, and retention. Automated workflows handle routine tasks |
| Employees wait 2–3 days for leave approval and call HR just to check balances | Everything at their fingertips: apply, track, and get notified in real time from any device |
What HR Leaders in Bangalore Are Saying
From IT corridors in Koramangala to shop floors in Peenya, teams across Karnataka are transforming employee experience.
Our HR team was fielding WhatsApp messages every day: payslip requests, leave balance questions, and policy links. After going live with the ESS portal, many routine questions moved to self-service. Employees love the mobile app.
We run a 400-person e-commerce operation in Electronic City. Onboarding used to mean stacks of printed forms. Now every new hire completes their IT declaration, bank details, and document upload digitally on day one. Completely paperless.
Our shop-floor workers in Peenya had never used HR software before. The Kannada interface in the mobile app was a game changer. Workers now apply for leave themselves, check their attendance, and download payslips, without needing the HR desk at all.
Common Questions About the ESS Portal
Everything you need to know before rolling out the Employee Self-Service portal to your team in Bangalore.
Yes, the factoHR Bangalore ESS app is available on both the Apple App Store (iOS 14+) and Google Play Store (Android 8+). Employees can download it on their personal phones. There is no separate device management or MDM required. The web portal also works on all browsers, so employees without smartphones can still access their data from a desktop or laptop.
Yes, the mobile app includes a Kannada language interface, which is particularly valuable for manufacturing and logistics companies in Peenya, Tumkur Road, and Mysore where many employees are more comfortable in Kannada. Employees can switch between Kannada and English at any time from the app settings. Hindi support is also available for multi-location companies with employees across India.
Security is built in at every level. Data is encrypted in transit (TLS 1.3) and at rest (AES-256). Employee login uses OTP-based multi-factor authentication. Each employee can only see their own data: salary, leave, and attendance records are access-controlled by role. Audit logs track key actions. The platform is hosted on ISO 27001-certified servers with daily backups and 99.9% uptime SLA. Data is stored in India with DPDPA-ready controls.
The app has limited offline capability. Payslips and documents that have already been downloaded are accessible offline. Attendance marking via GPS requires an active internet connection to verify location and sync data. Leave applications submitted offline will sync automatically when the connection is restored. For factory and warehouse environments with patchy connectivity (like basements or large warehouse floors), we recommend the web portal on a shared device with WiFi.
Fully customizable. HR admins can control which modules are visible to which employee groups: for example, contract workers may see attendance and payslips but not the HR helpdesk or reimbursements module. Manager-level employees get additional panels to view and approve their team's requests. You can also add custom company documents (HR policies, code of conduct, benefits guides) that appear in the employee's document library. White-labeling with your company name and logo is included in all plans.
See the ESS Portal Live: 30-Minute Demo
We'll show you a representative employee experience for day one. Live walkthrough with your own logo and sample data.
- Mobile app demo on iOS + Android
- Kannada interface walkthrough if needed
- Custom configuration for your company policies
- Integration with your existing payroll setup
- Dedicated Bangalore-based onboarding support
Prefer to talk first?
+91 63589 00873Book your free demo
We'll call you within 2 business hours to schedule.